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Client Zone

Welcome to the Client Zone, here you will find helpful links to all things client-related.

The Onboarding Process:

To understand our Onboarding process click here.

Support:

A Getting Started guide for Smart Assessor is available here.

A guide to the IQA side of Smart Assessor is available here.

 Stuck on how to do something in the system? Our Support tab on your Smart Assessor portal can help.

  • Log in to www.smartassessor.co.uk using your username and password.
  • Click on the Support tab to find user guides, forums and a knowledge base. All of these should help you with using the system.
  • Still stuck? Email your Account Manager or raise a support ticket under the Support tab. Alternatively, phone our Customer Service team on 0845 460 440 who will be happy help.

The User Engagement Academy:

Do you have what it takes to become a Champion? Are you a superstar Smart Assessor user?

Prove it! 

The accreditation programme has been designed to support the user experience of Smart Assessor.We have designed 3 levels that require you to gather information within the evidence library of Smart Assessor, to show you have the ability to navigate and effectively use Smart Assessor. 

  • Intermediate
  • Advanced
  • Elite 

For each level, once you have uploaded and mapped your evidence to the relevant criteria, you are then required to complete the SVLE self-marking assessment to test your knowledge and understanding based on the criteria covered at each level.You need to obtain 100% to pass each level, once successfully achieved this, each level will be marked off by your Client Account Manager or your workplace Champion.​

To find out more about the User Engagement Academy, book your place on a webinar today.

Or an information guide can be found here.

Contact your Account Manager today to get started.

Social Networking:

Want to join the Smart Apprentices chatter? Follow us today:

      

System Requirements:

Smart Assessor supports all versions of Google Chrome, Firefox, Microsoft Edge and Safari.

For Internet Explorer users, please ensure you are using version 8.0 or above.

No Internet Connection?

Smart Assessor has an offline app available for you to access anywhere, anytime - without an internet or WiFi connection.  

Simply download onto your phone, tablet or laptop (Apple and Android) or download the offline laptop app from here.​

Commercial Documents:

Data Security

Information Security Policy

Data Protection Policy

Data Integration Document

Service Level Agreement

GDPR Requirements Summary

Smart Assessor Ltd. The Barn, Fosse Cottage Farm, Street Ashton, Warwickshire, CV23 0PL.  Tel: 0845 460 4440.
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